People Over Profits: How Hospitality Leaders Build Culture That Drives Results

Date: June 17th, 2025 Time: 1 PM EST Duration: 30-45 min Platform: LinkedIn Live

In an era marked by rising costs, declining traffic, and shifting guest expectations, hospitality leaders face a critical challenge: how to drive profitability without sacrificing the guest or employee experience. The answer? A relentless focus on people.

In this episode we sit down with Trevor Brodie Sr. Director of Hospitality for Amsterdam Brewing Co. and Sarah DesRoche Sr. Director Business Solutions at Entegra. Together, they share how a people-first culture—supported by operational clarity and the right partnerships—can lead to better service, improved retention, and stronger bottom-line performance.

From hiring based on energy and empathy, to leveraging Entegra’s tools that free up time for frontline teams, this episode delivers practical strategies to win in 2025 and beyond.

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Discussion Goals:

The Power of People-First Culture: Learn how hiring for character (not just skill) and training for impact can elevate your entire operation.
From Leadership to Ownership: Discover how to communicate your company’s values and vision so clearly that your staff can repeat them—and live them.
How to Create Time to Lead: Explore how Entegra’s tools like the Shopping Assistant and indirect purchasing programs free up leaders to spend more time on people and guest experience.
Key Metrics That Actually Move the Needle: Beer samples as KPIs? Learn how unconventional metrics can drive top-line growth, enhance loyalty, and differentiate your brand.
Sustainability as Strategy: See why LEAF certification, waste measurement, and meaningful ESG actions are more than feel-good—they’re key to attracting Gen Z talent and values-driven guests.
The 2025 Playbook: Walk away with ideas to boost retention, build a resilient team, and align technology with your culture to stay ahead in a margin-pressured market.